Overview
Independent Living Specialists (ILS) is one of the largest healthcare equipment providers in Australia. With 60 showrooms, 10 warehouses and 700+ staff across four states and more to come, we are a company on the move. Our growth recognises our industry leadership in solutions, innovation and quality customer service across our showrooms, home care, hospital and pressure care, and configured mobility.
Role
A unique opportunity exists for a driven Full time Showroom/ Retail Assistant at our Warrnambool store. Your positive and persistent approach to customer service and community engagement will see your success in this location. We are looking for a motivated, self-starter with the will to succeed, who is not afraid to pro-actively build relationships and drive sales.
New Day to Day
- Opening and closing the store and balancing transactions
- Actively seeking new clients, contracts and marketing opportunities to ensure targets are achieved or exceeded
- Engaging incoming customers, assisting them with their questions and being able to convey the range of services that are available from the ILS Group.
- Providing information to customers about our products from physiotherapy items to mobility scooters, recliner lift chairs through to our range of home care beds, home oxygen therapy and more...
- Assisting with the administration and stock replenishment duties for the store
- Processing orders and hire contracts
- Driving process efficiency and striving for continual improvement
- Being the face of ILS in the local community and driving relationships with customers and other local businesses
About You
- You will be keen to go above and beyond to interact with your community and increase store exposure
- You will have a customer-centric mindset, because at ILS we are all about the customer!
- You will be well presented, professional and courteous
- You will have fantastic interpersonal skills and love connecting with people from all walks of life
- Have a genuine desire to help others with your knowledge and abilities.
- You will have second to none administration skills, including the ability to prioritise your time
- You may have SAP experience, which is preferable to have.
- You will be a self-motivated, creative thinker, able to problem solve and seek out new opportunities
- NDIS Worker Screening Check (or willingness to obtain)
- Proof of Working Rights in Australia
What’s In It For You
- Paid company parental leave
- Paid birthday day off
- Employee advantages and rewards
- Professional and supportive team environment
- Ongoing extensive training and coaching
- ILS is a NDIS Provider and therefore all ILS Employees are required to provide Right to Work in Australia.
Compliance and About ILS
To find out more about ILS please go to working-at-ils
Independent Living Specialists (ILS) is a leading Australian provider of Assistive Technology. At ILS, we aim to Redefine What’s Possible with Assistive Technology. Our complete mobility offering isn't just about products; it’s about empowering clients with choices and expert support every step of the way. From rental and sales to equipment servicing - we offer a comprehensive suite of options to ensure client needs are met today and supported tomorrow. With over 60 showrooms and a team of over 40 Assistive Technology Professionals, we provide assistive technology with one goal in mind: to improve the social, physical and mental wellbeing of our clients as they move through life.
Application Details
Your application will include the following questions:
- How many years\' experience do you have as a Showroom Assistant?
- Do you have customer service experience?
- Do you have experience in administration?
- Do you have experience in a sales role?
- Do you have order processing experience?
- Do you have a current NDIS Worker Screening Check?
- Which of the following statements best describes your right to work in Australia?
- What\'s your expected annual base salary?
What can I earn as a Retail Sales Assistant
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📌 Showroom Assistant / Retail Assistant
🏢 Independent Living Specialists
📍 Warrnambool