Location: Hatch Surry Hills, New South Wales, Australia
Account Manager (Corporate)
Join Hatch's partnership with Streem to become the go-to expert for media monitoring and client success in Australia.
Key Responsibilities
Onboard new corporate clients, customize account settings, and ensure a smooth setup.
Build and grow strong relationships, serving as the trusted media sidekick.
Conduct training sessions—both virtual and face-to-face—to help users master the Streem platform.
Gather client feedback and collaborate with product teams to drive real improvements.
Spot opportunities to wow clients, especially around major media events.
Create concise media reports, transcripts, and summaries.
Qualifications & Experience
Account Management, Customer Success, or Corporate Customer Support background.
Client-focused, organized, and skilled at thriving in a fast-paced environment.
Media industry experience, communications background, or Boolean/CRM proficiency are a plus.
Excellent communication skills and a passion for learning.
Benefits
Daily gourmet lunches and snacks from our in-house chef.
Hybrid work model with dog-friendly HQ 5 minutes from Central.
$3,000 annual upskilling allowance.
Extra leave days (birthday leave, wellbeing days, volunteering leave + more).
$2,000 referral scheme, corporate discounts, and novated leasing options.
Why Join
Streem helps Australia's most influential organisations stay ahead of the news cycle, delivering real-time media monitoring across print, online, TV, radio, podcasts, and social.
You'll work with a diverse mix of clients, contribute to product improvements, and grow your skills in a supportive team.
Apply now – we're open to a range of experience levels and encourage lifelong learning.
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