Keep a fast-paced sales team organised and projects moving from quote through to completion.
* Central coordination role supporting the NSW State Manager and sales team
* End-to-end workflow: quoting, orders, purchasing, and delivery tracking
* Full-time, 5 days per week in-office role based in Western Sydney
The Role
This is a hands‐on sales support role at the centre of the NSW team - you are the glue that holds the team together and the heartbeat of the office. You'll ensure jobs progress smoothly from setup through to completion.
You'll prepare quotes, raise project files, and maintain accurate customer and job data in NetSuite. You'll check stock, support material coordination, and ensure jobs are correctly set up to progress. As work moves forward, you'll process sales orders, confirm customer details and terms, and coordinate supplier quotes and purchase orders. You'll also ensure key project documentation is saved and maintained where required.
Day‐to‐day, you'll manage shared inboxes and calls, respond to customer enquiries, follow up actions with the sales team, and support walk‐in clients. You'll maintain accurate customer and item records in NetSuite, including pricing updates and data integrity.
About You
You are highly organised, detail‐focused, and thrive in a fast‐paced office environment. You communicate clearly and enjoy keeping things moving behind the scenes. Experience in sales administration or office coordination is essential, with ERP/CRM exposure (NetSuite preferred) and industrial or construction experience highly regarded.
About Us
Stow Australia is part of Stow Group, a global leader in warehouse storage and racking solutions, with a strong international presence. We design and supply pallet racking, shelving, mezzanines, and automated storage systems for industrial and logistics customers.
Why Join
Join a growing national business where your work directly supports project delivery and customer success. You'll be part of a practical, collaborative team where organisation, accountability, and attention to detail are genuinely valued.
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