Key Responsibilities:
* Troubleshoot and Resolve Technical Issues: Use your technical expertise to identify and resolve complex technical issues, ensuring minimal disruption to our operations.
* Provide Exceptional Technical Assistance: Offer timely and effective technical support to internal employees, ensuring they have the resources and guidance needed to perform their roles efficiently.
* Collaborate with Team Members: Work closely with other team members to share knowledge, best practices, and ideas, promoting a culture of collaboration and innovation.
Requirements:
* Proficiency in Microsoft Server and Client Operating Systems: Demonstrated expertise in installing, configuring, and troubleshooting Microsoft Windows-based systems.
* Proficiency in Microsoft/M365 Application Suite: Proficiency in using Microsoft Office applications, including Exchange, Teams, and SharePoint.
* Familiarity with Networking Concepts and Principles: Understanding of networking fundamentals, including protocols, topologies, and security measures.
Benefits:
* Inclusive and Safe Work Environment: We strive to create a workplace where everyone feels valued, respected, and supported.
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