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Customer service specialist - trade counter

Emerald
beBeeDelivery
Customer Services agent
Posted: 25 June
Offer description

About the Role

This position involves working as part of a team to help plumbers and other tradespeople access products for building and renovation projects. You will also undertake tasks to keep the branch running smoothly.


Key Responsibilities:

* Provide customer service and information about products
* Quote products in person or over the phone
* Pick pack and control stock activities
* Maintain a tidy and safe branch environment
* Make occasional deliveries to customers using a company vehicle


The Ideal Candidate

We are looking for someone with previous retail sales or customer service experience who enjoys helping customers both in person and over the phone. You should be able to pick orders, maintain shop floor displays, and provide accurate information.

You will also need to have a clean, valid driver's license and be open to working various shifts, including weekends.

If you want to develop your career either locally, within our network, or head office, we would love to hear from you.


Perks and Benefits

* Performance based bonuses
* Paid annual leave
* Continuous learning and development programs
* Generous discounts on bathroom and kitchen products
* Reece Boost offering cashback and discounts on groceries, fuel, insurance, travel, and more
* Paid parental leave


What Happens Next

After submitting your application, you will be invited to participate in a brief chat interview. This is a relaxed alternative to a phone interview where you will answer 5 questions and receive a personality profile highlighting your strengths.

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