Talent Pool - General Administrative Support Officer
Start a career with the NSW Police Force
About us
The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including over 4,000 administrative staff who support sworn officers in delivering a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.
About the role
The General Administrative Support Officer provides efficient and effective general administration, clerical support and receptionist services with a focus on quality services to commands/business units.
This Talent Pool is being created for future ongoing or temporary roles that may arise over the next 18 months. Placement in the Talent Pool remains valid for 18 months. There is no guarantee of employment as a result of this Talent Pool. View the relevant role description for more information on this role (e.g., essential requirements, key accountabilities, key challenges and capabilities required for the role).
What we can offer you
* Competitive salary
* Flexible work options
* Opportunity to purchase leave
* Annual leave loading
* Corporate wellbeing programs including seminars and the Fitness Passport
* Free annual influenza vaccination
* Salary packaging options via superannuation contributions or a novated vehicle lease
TALENT POOL
* Clerk Grade 1/2
* Ongoing / Temporary & Full-Time / Part-Time
* Armidale
How to Apply
Applications can only be submitted electronically via the I Work for NSW website.
To be considered for this role, attach a cover letter (2 pages maximum) and an up‑to‑date resume that clearly details your skills & experience as relevant to this role. Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) – you can bring these if called for interview.
You must also address each of the following Target Questions (500 words per question) in the text boxes provided in the online application or attach as a separate document.
Target Question 1:
Explain how you work regularly and consistently without supervision. Write about how you have achieved results in the past with limited supervision.
Target Question 2:
Describe a complex customer service issue that you resolved under pressure. How did you approach this issue, what steps did you take to address the customers' needs and what was the outcome?
Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.
If you require any further information about this opportunity, please contact the hiring manager Sue Reynolds via 0507.
To be eligible to apply for this role, you must meet one of the following statuses:
* an Australian Citizen
* a permanent resident of Australia
* a New Zealand citizen
Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.
Our commitment to Diversity
The NSW Police Force is a proud employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees. Differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.
We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ, with disability, a culturally and linguistically diverse background and people of all ages.
If you identify as a person with disability and require further information on the role or you require specific arrangements to participate in the recruitment process, please contact the HR Diversity team by email at (email protected) .
If you identify as Aboriginal or Torres Strait Islander and would like assistance with your application, please contact the NSWPF Aboriginal Employment & Engagement team at (email protected) .
Thank you for your interest in this role. We look forward to receiving your application.
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