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Customer service and administration specialist

Melbourne
beBeeCustomerService
Customer Services agent
Posted: 5 October
Offer description

Customer Service and Administration Specialist

We are seeking a dedicated and customer-focused professional to join our team in providing exceptional service and support.

Job Description:

* Provide outstanding customer service through effective communication and problem resolution
* Assist with rostering staff and recruitment administration, ensuring seamless day-to-day operations
* Answer incoming calls and respond to inquiries, delivering prompt and accurate information

Requirements and Qualifications:

* A minimum of 3 years of experience in a similar role, demonstrating expertise in customer service and administration
* High-level computer literacy, including proficiency in aged care software and Microsoft Office applications
* Excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment

Benefits:

* Tax-free salary packaging to enhance your financial well-being
* Dining and accommodation benefits, providing comfort and convenience
* A rewarding role that makes a positive impact on the lives of others

Pre-Employment Requirements:

* NDIS Worker Screening Check: We require all applicants to undergo this mandatory screening process
* Mandatory Vaccines: Including Covid-19 vaccination, to ensure a safe working environment

Please note that pre-employment checks will be conducted as part of our hiring process.

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