Job Title:
Personal Banking Specialist
Job Description
We are seeking an exceptional individual to join our team in South Australia, at our Chatswood Branch. As a Personal Banking Consultant, you will be responsible for providing seamless customer experiences by advising on suitable products and services.
Your main responsibilities will include:
* Providing personalized service to meet individual customer needs
* Liaising directly with customers and introducing them to digital banking solutions
* Managing customer feedback and enquiries
* Participating in ongoing training and development plans
To succeed in this role, you must have a proven track record in customer excellence gained in banking, sales, hospitality or retail.
Our ideal candidate will possess the following skills and qualifications:
* A strong ability to multitask and attention to detail
* Excellent communication and interpersonal skills
* The desire to develop financial expertise and grow their career
* Ability to understand and provide solutions to meet individual customer needs
* Passion for delivering first-class customer service
At HSBC, we value diversity and inclusivity. We are committed to building a culture where all employees feel appreciated and respected. Applications from First Nations peoples are encouraged.
If you are passionate about delivering exceptional customer service and have a strong commitment to helping others, we encourage you to apply for this exciting opportunity.