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* Fixed term full time role until April 2026 for an organised and diligent Research Education Support Officer
* Opportunity to oversee and deliver an exceptional student and academic experience to Higher Degree by Research (HDR) cohorts and supervisors.
* Base Salary $99,455 + 17% superannuation
About the opportunity
The Research Education Support Officer responsibilities include identifying, planning, developing, managing, and implementing activities for both our full Higher Degree by Research (HDR) cohorts and supervisors. The Research Education Support Officer coordinates the overall provision of operational and administrative HDR services, analyses matter, makes policy determinations and provides sound advice on policy and procedures for the completion or work activities.
The Research Education Support Officer oversees and delivers an improved HDR student experience through monitoring emerging trends, practice and evidence for effective research training strategies and developing research training and skills development programs for both HDR students and academic HDR Supervisors. This is a highly customer centric position and your excellent client service skills are essential as we ramp up Face2Face activity again.
This role may require travel between locations to support other work areas and will require attendance in the office 3 days per week.
Your key responsibilities will be to:
* support and provide guidance to HDR students and academics on ongoing activities
* support, advise and consult with academics, students, the HDR Administration Centre, Research Education Academic Directors, and other professional teams across the University
* organise and schedule the twice-yearly progress evaluation meetings (PEM - with two additional supplementary periods)
* schedule meetings, manage outlook calendars, provide support in the organisational process of in-persona and online events, conferences, and event invitation
* oversee the implementation and facilitation of student, student led and supervisor workshops
* contribute to content that is included in the RE teams HDR student platforms through channels such as the University intranet, canvas and newsletters providing, guidance to assist the interconnection of students and supervisors
* undertake reporting and surveys.
About you
* has demonstrated experience using software/data systems such as Power Bi and Emma HQ
* sound knowledge of student administration software programs is highly desirable
* has advanced Outlook calendar management skills
* has experience understanding and interpreting University policy and procedures
* has a high level of experience in understanding student admissions, HDR, and managing events together with experience in a high touch customer centric environment
* has demonstrated creative skills, particularly as they relate to content and conveying communications to students, academics and or stakeholders
* has experience in advising on matters relating to scholarship activities/applications/submissions
* has excellent written and oral commutation skills, with a high level of confidence and assertiveness dealing with challenging stakeholder groups and individuals in research and academic environments
* has an initiative-taking and innovative outlook with the ability to be resilient under pressure in providing opinionated insights into the implementation of new concepts and initiatives that drive effectiveness and team collaboration
* has experience in understanding research policy and protocols.
Sponsorship/ Work Rights for Australia
You must have unrestricted work rights in Australia for the duration of this employment to apply. Visa sponsorship is not available for this appointment.
Pre-employment checks
Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.
EEO statement
At the University of Sydney, our shared values include diversity and inclusion, and we strive to be a place where everyone can thrive. We are committed to creating a University community that reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.
We are proud to be recognised as an Australian Workplace Equality Index (AWEI) Gold employer. Find out more about our work on diversity and inclusion
How to apply
Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.
For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.
For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Danielle Selinger, Recruitment Consultant by email to .
The University of Sydney
The University reserves the right not to proceed with any appointment.
Click to view the Position Description for this role.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative, Customer Service, and Education
* Industries
Education and Higher Education
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