We are seeking a highly motivated and organized Insurance Service Manager to join our established business in Ipswich. As a key member of our team, you will be responsible for delivering exceptional service while driving new business opportunities.
Key Responsibilities
* Handle customer enquiries across multiple channels, including telephone, email, and post, to understand customer needs and provide tailored insurance solutions.
* Develop client relationships to maximize growth through conversions, cross-selling, and up-selling.
* Contribute to divisional business plans and targets.
* Maintain high service standards by working within company systems and procedures.
* Review policy documents for accuracy and coverage.
* Maintain detailed client records with information from insurers and customers.
* Represent the business professionally to clients, insurers, and other stakeholders.
About You
* You should be highly organized with excellent time management skills.
* You should be self-motivated with a proactive approach to work.
* You should be capable of effectively managing multiple priorities.
* You should have strong interpersonal and communication abilities.
* Technical knowledge in Personal Lines insurance would be advantageous.
* You should be committed to professional development and willing to work towards relevant qualifications.
What's On Offer
* A competitive salary and bonus scheme.
* A comprehensive benefits package.
* Professional development support.
* A stable office-based position in Ipswich.