Customer Service Representative Opportunity
At Coles Express, we're seeking a dedicated individual to join our station team. As a customer-focused representative, you'll play a key role in delivering exceptional service and creating a welcoming store environment.
About the Role:
We're looking for someone with a passion for great customer experiences. You'll be responsible for ensuring the store is clean, stocked, and well-presented at all times. This includes handling cash transactions, promoting monthly specials and products, and maintaining a safe and efficient work environment.
Key Responsibilities:
* Provide excellent customer service, responding promptly to customer inquiries and resolving issues in a professional manner
* Maintain a high level of product knowledge, including new releases and promotions
* Ensure accurate cash handling and reconcile daily takings
* Contribute to a positive and inclusive team culture, supporting colleagues and promoting a sense of community
* Adhere to safety protocols and procedures, reporting any hazards or incidents to management
* Work collaboratively with other team members to achieve business objectives and maintain a clean and organized store environment
What We Offer:
As a valued member of our team, you'll enjoy a range of benefits, including:
* A competitive hourly rate
* The opportunity to work in a dynamic and fast-paced environment
* Flexible scheduling, including morning, afternoon, and evening shifts
* Ongoing training and development opportunities to enhance your skills and knowledge
* Access to exclusive employee discounts and offers
Requirements:
To succeed in this role, you'll need:
* Excellent communication and interpersonal skills
* A strong work ethic and ability to work independently
* Basic math skills and accuracy with cash handling
* Ability to lift up to 20kg and stand for long periods
* Flexibility to work a variety of shifts, including weekends and public holidays
Why Choose Us?
At Coles Express, we value our employees and offer a range of benefits and perks to support their physical and mental wellbeing. Join our team today and discover a career that's as dynamic as it is rewarding.