Commercial Manager – JLL
Join to apply for theCommercial Managerrole atJLL
Shaping the future of real estate for a better world.
Victoria Cross Tower, North Sydney.
We are seeking an experienced Commercial Manager to join our Property Management team.
This is an excellent opportunity for an ambitious property professional who aspires to grow into a General Manager role over the next few years.
Reporting to the General Manager, you will provide front-line leadership for customer and tenant services whilst supporting financial, leasing, capital expenditure, and operational activities.
Our portfolio is forecasted to grow over the medium term, offering significant career development opportunities.
Please note: We are aiming for a January/February **** start
Role Overview
Customer & Tenant Relations
Lead proactive communication with customers and tenants through various building media including tenant portals, email notices, forums, and regular meetings
Manage and oversee the Customer Relationship Manager and building concierge services
Develop and implement customer retention strategies tailored to individual clients
Property Management
Oversee day-to-day management of Victoria Cross Tower including leasing, reporting, capital expenditure, rent roll, and debt management
Assist with budget preparation, outgoings estimates, asset plans, and quarterly reporting
Support lease administration, monthly invoicing, incentive claims, rent reviews, and general lease terms
Manage licences including casual, car park, storage, ATM, and telecommunications
Financial Management
Collaborate on quarterly reforecasting of income and operating expenditure
Manage car park levies and monthly recharges for AHAC, security, and tenant service requests
Assist with capital expenditure submissions and claims
Stakeholder Management
Build and maintain strong relationships with building owners (Lendlease)
Prepare quarterly reports and monthly management meeting communications
Ensure House Rules and website documents remain current
What we're looking for
Class 1 or 2 Real Estate Licence or Certificate of Registration
Thorough understanding of leases, deal analysis, negotiation, outgoings recovery, rent roll, and expenses
People management experience
Excellent interpersonal, written, and oral communication skills
Proficiency in MS Word and Excel (MRI experience preferred)
Demonstrated ability to prioritise work within tight deadlines
Excellence in customer service
Tertiary qualifications in property-related discipline
Previous commercial property management experience
Benefits
Great employee discounts off fitness, wellbeing & other renowned bands
18 weeks paid maternity leave
Private Health Insurance Discounts
Active Social Club
Employee assistance program
Novated Lease for EV cars
Paid time off for volunteer work
Career Opportunities with Australia's #1 Commercial Real Estate firm
Premium offices
Culture and Commitment
You'll join an entrepreneurial, inclusive culture.
One where the best inspire the best.
Where like-minded people work naturally together to achieve great things.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.
Keep those ambitions in sight and imagine where JLL can take you.
We celebrate diversity and support the needs that difference brings.
JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and has been ranked among the World's Most Ethical Companies for more than a decade.
We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.
Interested candidates, please apply following the link below quoting job reference numberREQ******
Seniority level
Associate
Employment type
Full-time
Job function
Sales and Business Development
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