Band 7 - $100,*********,594 yearly, plus 12% statutory superannuation
Lead the operations of the ICT Service Desk
Areyou a strong problem solver, supportive leader with strong customer servicefocus.
And up for the challenge ofmanaging technical support and providing innovative ICT solutions to bothWellington and East Gippsland Shire Council?
Weare looking for an ICT leader for a 2 year contract, that has extensive experience, knowledge andskills to ensure responsive and coordinated support across all ICT functionsincluding managing after-hours support, cyber security activity andemergencies, network, communications and infrastructure all while building andmaintaining positive stakeholder, customer and team relationships and promotinga collaborative working culture.
Responsibilities
Operate the ICT Service Desk on a daily basis.
Maintain the IT register of assets.
Assist with desktop and software support.
Working shared services with Wellington Shire Council and EastGippsland Shire Council.
Allocate ICT support calls.
About You
Ourideal candidate has qualifications or substantial experience in ICT ServiceManagement and Service Desk activities and has experience in ICT asset management.They're highly responsive to the needs of the ICT teams and can operateseamlessly within the framework of responsibilities and priorities set by theCoordinator ICT Operations, including after-hours support.
The role requireshigh quality customer service and excellent troubleshoot skills.
Ability tomanage priorities is essential to ensure all service levels are maintained forboth Councils.
This is a fantastic opportunity for someone looking to make asignificant impact in the ICT field while working in a supportive andcollaborative environment.
Key Selection Criteria
Tertiary qualifications are highly desirable.
Can demonstrate their experience with IT Networks and systems andwho wants to build a career in this industry.
Is committed to offering high quality customer service.
Can troubleshoot by working with staff to resolve any technicalproblems.
Is pleasant and helpful, a good communicator with everyone acrossthe organisation.
Has the ability to work as a team member.
Why Wellington?
Here at Wellington Shire Council, we have a strongcommitment to create a workplace culture that is collaborative, provideswork-life flexibility and encourages opportunities for growth and development.We take pride in providing a supportive workplace with great careeropportunities for our employees.
Every person at Wellington Shire Council brings theirown unique experiences, perspectives and talents to help contribute to ourvision of "Happy people, healthy environment and thriving communities".
As one of the largest employers in the regionwe have a diverse workforce of more than 500 staff who are based throughout themunicipality, and we all work together as a team to make a positive impact inour community.
We use award-winning technologies to seek andimplement innovative improvements across the organisation.
We work hard toposition ourselves as a leader in local government, continuously improving ourdiverse range of services for the betterment of our community.
We offer a rewarding culture of innovation,flexibility and continued learning in a collaborative, supportive environment.
Wellington Shire Council is committed to upholdingthe Child Safe Standards and associated legislative requirements.
Wellington Shire Council is an Equal OpportunityEmployer and is proud to encourage applications from people of differentbackgrounds, abilities, ages, genders and/or sexual orientations and genderidentities.
Wellington Shire Council takes climate change and sustainabilityseriously and is looking to respond proactively and positively to thechallenges ahead.
About Wellington
Wellington ShireCouncil is located in the Gippsland region of the state of Victoria, Australiaand is approximately two hours east of Melbourne by road or rail.
Many ofus dream of a simpler lifestyle, with wide open spaces and no traffic jams.
In The Middle of Everywhere, we live that enviable lifestyleevery day.
In WellingtonShire you will find a wide range of beautiful environments to explore, with ourpristine beaches, picturesque mountain ranges, temperate rainforests, wetlandsand plenty of diverse, contrasting spaces to take your breath away.
Whether it's a stroll along the iconic Ninety Mile Beach, a canoe down the Macalister River or a bush walk through the Alpine National Park, there's plenty to keep you busy in The Middle of Everywhere
Home to a range of tight-knit communities, you'll quickly find yourselfright at home with the wonderful people that make these towns so special.
From our lively restaurant and café culture to the very best in local produce, you'll never beshort of Sunday brunch ideas and places to try
Eat.
Drink.
Gippsland Guide | Visit Gippsland
Visit find out whythe Wellington Shire is a great place to live and work.
How to Apply:
Click on Apply Now and attach your current resume.
Ifwhat you have read resonates with your values, experience, and careeraspirations then we want to hear from you.
Don't miss out on this exciting opportunity,apply today
You will needto apply by 11:59pm Monday 1st December ****.
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