About Ingram Micro
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business‐to‐business technology experts. Through Ingram Micro XvantageTM, our AI‐powered digital platform, we offer what we believe to be the industry's first business‐to‐consumer‐like experience. We also provide a broad range of technology services, including financing, specialised marketing, and lifecycle management, as well as technical pre‐ and post‐sales professional support. Learn more at www.ingrammicro.com.
About The Role
This role is responsible for driving the adoption and growth of Microsoft Surface solutions across Ingram Micro's reseller partner ecosystem. Acting as a trusted advisor, you will enable partners with product knowledge, sales support, and opportunity development while collaborating closely with Microsoft and internal teams to build a pipeline, support deals end‐to‐end, and maximise partner success.
Key Responsibilities
* Build and maintain strong relationships with reseller partners to drive adoption of Microsoft Surface.
* Enable partners on the full Surface portfolio, including devices, accessories, warranties, and solutions.
* Position Surface against competing OEM offerings and support partner customer conversations.
* Identify, qualify, and develop new Surface opportunities across the reseller base.
* Manage and maintain an accurate sales pipeline aligned to Microsoft and Ingram Micro targets.
* Support deal execution, including registrations, pricing, tenders, and bid renewals.
* Prepare accurate quotes and assist partners with product selection and availability.
* Liaise with internal teams to ensure smooth order processing and delivery.
* Support Microsoft Surface campaigns, product launches, and partner enablement activities.
* Maintain accurate CRM records, reporting, and sales forecasts.
* Assist with demand‐generation and outbound partner engagement activities.
Role Requirements
* Experience in channel sales, business development, or inside sales within the IT industry.
* Exposure to Microsoft solutions, devices, or end‐user computing (Surface experience highly desirable).
* Experience working with reseller partners and managing multiple sales opportunities.
* Strong organisational skills and ability to operate in a fast‐paced, high‐administration environment.
* Excellent communication and relationship‐building skills.
* Strong attention to detail and accuracy in quoting and pipeline management.
* Comfortable working collaboratively with internal teams and vendor stakeholders.
* Experience within IT distribution is advantageous.
What's on Offer
Your growth is our priority. Access LinkedIn Learning and a plethora of top‐tier training courses to enrich your skills. With a vast organisation like ours, national and international career opportunities abound, putting you firmly in the driver's seat of your career trajectory.
* Genuine Career Progression Opportunities.
* Hybrid Working Environment.
* Training & Development.
* Competitive Remuneration Package.
* Staff Purchase Policy and a generous Benefits Scheme.
Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal‐opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law. Final offers of employment are subject to the completion of relevant pre‐employment background checks.
Microsoft Surface Account Manager
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