Job Title: HR Services Team Lead, Australia
Location: Docklands, VIC, AUS, 3008
Workplace Type: Hybrid
Experience Level: Mid-Senior Level
Job Type: Full Time
Nutrien is the world's largest provider of crop nutrients, inputs and services with a strong distribution network of more than 1,600 retail outlets spanning across Australia, North America and South America.
In Australia our purpose is Go Further for Australian Farmers. As one of Australia's leading agribusinesses, we play a critical role in supporting farmers, producers, and rural communities.
We're now looking for an experiencedHR Services Team Lead to lead a critical HR function, drive continuous improvement, and deliver an exceptional employee experience.
What You'll Do:
Reporting to the Manager, HR Advisory Services (Global), this role is responsible for delivering hands‐on, day‐to‐day leadership of a high‐performing HR Services team, while driving the continuous improvement of systems and processes. The position supports a client group and is a key global partner ensuring regional service delivery is aligned with global standards.
Responsibilities include:
* Lead & coach a team of HR Services Advisors to deliver high‐quality, SLA‐driven outcomes
* Oversee HR service delivery across the employee lifecycle (onboarding, changes, offboarding)
* Provide trusted HR advice to leaders and employees on policies and processes
* Drive continuous improvement across HR systems, workflows, and service delivery
* Manage HRIS platforms (SAP SuccessFactors / ServiceNow), ensuring data integrity and usability
* Ensure compliance with employment legislation, internal controls, and audit requirements
* Support change initiatives including adoption of global frameworks and new processes
* Collaborate globally with HR shared service teams
What You'll Bring:
* Proven experience leading teams in HR shared services or operations
* Sound understanding of Australian employment legislation and HR compliance
* Strong working knowledge of HRIS systems (SuccessFactors highly regarded)
* Ability to balance service delivery, coaching, and operational excellence
* Excellent stakeholder management and communication skills
* High attention to detail with a process improvement mindset
* A proactive, solutions‐focused approach with the ability to navigate complexity
What You'll Get:
* A competitive remuneration and benefits package
* Purchased leave scheme benefits.
* An additional day of leave – Nutrien Day
* Hybrid working environment
* Gender neutral parental leave policy
* Opportunities to support community partnerships across our network.
* Ongoing development and career growth opportunities within a global organisation
* A collaborative, values‐driven environment where your impact matters
Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds.
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