Job Description
A leading healthcare services provider in Melbourne is seeking an experienced Customer Service Lead to oversee customer interactions and logistical support for healthcare clients.
Key Responsibilities:
* Resolve customer inquiries in a timely and professional manner.
* E nsure compliance with safety regulations across departments.
The ideal candidate will have 3-5 years of customer service experience, proficiency in Microsoft Office, and strong data analysis skills. Additionally, they should be able to collaborate effectively with cross-functional teams and provide excellent customer service.
Requirements
Skills and Qualifications:
* Customer service experience: 3-5 years.
* Proficiency in Microsoft Office.
* Strong data analysis skills.
Benefits
This position offers industry-leading benefits, including competitive salary and comprehensive health insurance. The company also prioritizes employee well-being and provides opportunities for professional growth and development.