National Account Manager Role Summary
Manage relationships with major retailers, drive sales performance, and maximise category growth as a National Account Manager.
Job Description:
* Main Responsibilities:
* Develop and maintain strategic relationships with key national accounts including Woolworths, Coles, Metcash, Costco, and QSR.
* Leverage market data, shopper insights, and scan data to drive category growth and deliver on revenue, margin, and volume targets.
* Collaborate with Marketing, Supply Chain, Finance, and Demand Planning teams to ensure seamless execution of promotional plans.
* BUILD strong relationships with internal teams and external customers to foster trust and drive results.
* Deliver accurate demand forecasts and proactively address gaps or opportunities.
* Maintain best-in-class execution aligned with Pace Farm's strategic goals.
Requirements:
* MINIMUM 3+ years' experience in FMCG account management.
* Proven success managing major retail accounts – Woolworths or Coles is essential.
* Strong track record in building and maintaining strategic retailer partnerships.
* Highly analytical and data-driven, with the ability to turn insights into commercial stories.
* Proficient in IRI / Nielsen; experience with Quantium or Coles Unify highly regarded.
* Advanced skills in Excel and PowerPoint for reporting and presentations.
* Strong negotiation, planning, and communication skills with professional polish.
* Culturally aligned – collaborative, approachable, and relationship-oriented.
* Tertiary qualification in Business, Marketing, or a related field preferred (not mandatory).
Benefits:
* A collaborative and inclusive work environment that fosters teamwork and growth.
* Access to ongoing learning and development opportunities to support your professional growth.
* Regular free products and exclusive discounts on gym memberships and hotels.
* Complimentary flu vaccinations to support your well-being.
* One flexible work-from-home day.
About You:
You're commercially savvy, data-driven, and thrive on turning insights into action. With experience managing Coles or Woolworths, you know how to build trusted partnerships, lead processes that deliver, and use numbers to tell powerful stories.
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