About the Company
Our client is one of Victoria's most established and trusted residential home builders, known for delivering high-quality homes and exceptional customer experiences for over three decades. With a strong regional presence and a genuine focus on client satisfaction, they take pride in supporting customers through every stage of their build journey - from first consultation to handover.
Their Warrnambool office is now seeking an enthusiastic and client-focused individual to join the team as a ****Colour Consultant / Customer Service Officer
The Role****
This is an exciting opportunity for someone who loves helping clients bring their vision to life. You'll play a key role in guiding customers through their colour selections and ensuring they enjoy a smooth and positive building experience.
Your responsibilities will include:
* Guiding clients through the colour selection process, helping them choose finishes and fixtures that suit their style and budget.
* Providing high-quality customer service throughout the pre-construction phase.
* Liaising with internal departments to ensure selections are processed accurately and efficiently.
* Maintaining a strong understanding of product ranges and interior design trends.
* Assisting with administrative tasks to support the wider customer service team.
About You
We're looking for someone who thrives on delivering exceptional customer experiences and enjoys working in a collaborative, fast-paced environment.
Ideally, you will have:
* Strong customer service or client-facing experience (construction or design experience highly regarded but not essential).
* A friendly, professional, and approachable communication style.
* Strong attention to detail and excellent organisational skills.
* A genuine interest in home design, interiors, or helping clients create their dream home.
* Proficiency in Microsoft Office and general computer literacy.
What's on Offer
* Competitive salary of $65,000 – $75,000 + Super
* Flexible work from home arrangements available
* Supportive and friendly local team environment
* Comprehensive training provided
* Opportunity to develop your career with a reputable and established builder
Apply now OR contact Tom Stephensonto learn
Please Note: Only candidates who meet the essential criteria will be contacted for further discussion regarding this role