Illawarra Family Medical Centre is a private billing general practice with practice nurses and 21 highly qualified male & female Doctors. IFMC is open 7 days and is located in Wollongong.
**We are looking for a permanent part-time Medical Receptionist to join our friendly team!**
- Based in Wollongong.
- Friendly and hard-working team that are passionate about delivering excellent patient care.
**The Role**
We are ideally after someone who can work between the practice hours of Monday - Friday 7.00am - 7:00pm with the chance of weekend shift coverage.
**Working alongside our other medical receptionists, you will be responsible for**:
- Meeting and greeting patients.
- Providing superior customer service.
- Opening or closing the practice as needed.
- Entering patient data, ensuring accuracy and confidentiality.
- Processing and receipting all payments.
- Managing phone enquiries.
- Assisting in maintaining practice cleanliness.
- Providing general administration duties as required.
- Participating in staff meetings and training.
- Taking responsibility for timely and thorough completion of their tasks.
- Display an understanding and adhere to privacy and confidentiality.
- Assisting in maintaining practice cleanliness.
**You must have**:
- Demonstrated receptionist experience in a medical practice, preferably a general practice.
- Excellent computer skills.
- Experience with medical practice software, **Best Practice **is a plus.
- Strong communication and interpersonal skills.
- Solid time management and organisational skills.
- Mature and empathetic approach when dealing with patients.
- A “can do” attitude.
**You are**:
- **Customer-focused** and make patient care the top priority.
- **Pro-active**; continuously seeking ways to improve and streamline processes.
- A **strong team player** who positively contributes to work culture.
- **Approachable, reliable, and dependable.**:
- **Willing **to go the extra mile when required.
- Authorised to work in Australia.
- **Previous experience** as a medical receptionist and/or administration.
**Desirable but not essential**:
- Completion of an accredited medical receptionist course/knowledge of medical terminology or equivalent.
For any queries, please contact Gemma or Suzi on 02 4252 5200.
**Job Types**: Part-time, Permanent, Casual
Expected hours: 20 - 35 per week
Schedule:
- Monday to Friday
- Rotating roster
- Weekend availability
Supplementary Pay:
- Overtime pay
- Penalty rates
Work Authorisation:
- Australia (required)
Work Location: In person
Application Deadline: 11/10/2024
Expected Start Date: 07/10/2024
📌 Medical Receptionist
🏢 Illawarra Family Medical Centre
📍 Wollongong