Business Leader Opportunity
We are seeking a talented Business Leader to join our team and lead Oaks Darwin with vision and energy, driving profitability, operational excellence, and unforgettable guest experiences.
* Lead strategic plans to maximise business performance and achieve EBITDA targets.
* Oversee daily operations, financial performance, and property presentation, including Food & Beverage.
* Manage budgets, cost control, and workforce planning for operational efficiency.
* Implement improvements across front office, housekeeping, and maintenance.
* Lead and develop a customer-focussed team aligned with our values.
* Deliver exceptional guest service, addressing feedback promptly and monitoring reviews.
* Build strong relationships with stakeholders and owners.
* Ensure compliance with licensing, legislation, and health and safety standards.
* Maintain high standards of property cleanliness and presentation.
Requirements
To succeed in this role, you will need:
* 5+ years of senior hotel/hospitality management experience, focussing on operations and profitability.
* Proven skills in budgeting, cost control, and revenue maximisation.
* Strong leadership to recruit, develop, and motivate high-performing teams.
* Exceptional communication to engage guests, staff, and stakeholders.
* Experience in guest relations and delivering high customer service standards.
* Proficiency in hotel management systems (e.g., CMS, PMS) and P&L analysis.
* Knowledge of hospitality industry processes and procedures.
* Strong organisational and time management skills for multiple priorities.
* Commitment to workplace health and safety compliance.
* Tertiary qualification in Hospitality or Business Management (preferred, not essential).
* Current RSA and relevant certifications (preferred).
* Flexible availability for varied shifts, including weekends and holidays.
Benefits
As part of our team, you will enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:
* Career Growth: Learning and development programs to boost your career.
* Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
* Global Perks: International accommodation discounts across our hotel brands.
* Retail Rewards: Cashback and discounts at top retailers in AU/NZ.
* Experiences: Discounted entertainment and activities.
* Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
* Generous Leave: Parental and birthday leave.
* Wellness Boost: EAP and tailored wellness support.