Customer service professionals build connections with clients through exceptional experiences.
About the Role
* This position requires a passion for customer satisfaction, excellent communication skills, and teamwork abilities.
Telstra Retail Customer Service consultants deliver outstanding service in a fast-paced retail environment. They empower customers by identifying products and services that meet their needs.
This role entails providing solutions to meet customers' requirements, meeting sales targets and key performance indicators (KPIs), and maintaining effective relationships with colleagues and clients.
The ideal candidate will have experience working in sales and customer-facing roles, strong problem-solving skills, and the ability to adapt to changing circumstances.
Key Responsibilities:
* Deliver exceptional customer service in a dynamic retail setting.
* Develop customized solutions to meet customers' demands.
* Achieve sales targets and key performance metrics.
This position offers the opportunity to work in a team environment, develop new skills, and enhance your career prospects.