Company DescriptionAt Pullman & Mercure Melbourne Albert Park, We grow through curiosity!Situated opposite Albert Park Lake, our dual-brand hotel hosts 378 rooms, a restaurant, bar, pool, gym, and one of the largest conference spaces in Melbourne with 31 rooms; offering business and leisure travelers a lavish space to meet and rejuvenate.Together, We Champion Progress...Progress is at the heart of what you do! By joining Accor & Pullman Melbourne Albert Park, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESSJob DescriptionPullman & Mercure Melbourne Albert Park are looking for enthusiastic, friendly customer service extraordinaires with a strong knowledge of the World of Melbourne to join our Concierge team as a Porter / Concierge.About the Role!Reporting to the Chief Concierge, your responsibilities as a Porter / Concierge include:Being the first point of contact and greeting our guests with a warm welcome every time.Providing exceptional service to our guests in every interaction by anticipating their needs, responding to requests promptly, efficiently, and courteously.Sharing your knowledge and passion for Melbourne.Being the
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