Senior Manager, Strategy Delivery and Design
Lead the enterprise-wide implementation of ACU's Education and Student Success Plan (ESSP).
Drive transformation through design and delivery excellence.
ACU offers 17% employer superannuation, salary packaging, and generous leave provisions.
Full-time, continuing role at our Melbourne or North Sydney campus with some hybrid flexibility.
About the role:
Operating within the PSH Education and Catholic Mission, the Senior Manager, Strategy Delivery and Design leads the enterprise-wide implementation of ACU's Education and Student Success Plan (ESSP). The role provides high-level strategic leadership, expert advice and oversight to ensure ESSP priorities translate into integrated strategies, sustainable operating models, and measurable organisational outcomes across the University. With high autonomy and accountability, the role drives complex, large-scale, cross‐functional strategic initiatives supporting ACU's Vision 2033 and advancing education, student success, and Catholic mission objectives. The Senior Manager works closely with senior executives, ESSP domain leads, and co‐leads to influence direction, strengthen execution capability, and address delivery risks, embedding consistent approaches to planning, governance, implementation, evaluation, and continuous improvement. Responsibilities also include leading complex initiatives within the Professional Services Hub (PSH) Education and Catholic Mission Portfolios, setting delivery frameworks, coordinating multi‐stakeholder implementation, resolving issues, and ensuring outcomes. By applying human‐centred design, systems thinking, and advanced programme delivery expertise, the Senior Manager shapes how initiatives are designed and embedded, contributing measurable improvements in student outcomes and organisational effectiveness. The role acts as a steward of delivery discipline and strategic coherence, enabling ACU to realise strategy intent in a consistent, scalable, and sustainable manner aligned with the university's Catholic mission and values.
Key Responsibilities (selected):
* Translate ESSP priorities into integrated, strategic initiatives.
* Lead cross‐functional teams to deliver large‐scale change programs.
* Develop and maintain delivery frameworks and governance structures.
* Implement human‐centred design and systems thinking into programme delivery.
* Ensure outcomes align with Vision 2033 and Catholic mission values.
Qualifications and Experience:
* Proven experience leading strategic initiatives in higher education or similar complex organisations.
* Strong program delivery expertise, with evidence of human‐centred design application.
* Excellent stakeholder engagement and executive liaison skills.
* A systems‐thinking mindset and ability to translate strategy into practice.
* Strong analytical and communication skills.
Benefits:
* Annual remuneration valued to $181,480 (pro rata), including $153,581 salary component.
* 17% employer superannuation contributions.
* Annual leave loading equivalent to 17.5% of four weeks' salary (pro rata).
* Flexible work arrangements and study leave.
* Salary packaging options and generous leave provisions.
* Access to professional development and a supportive workplace culture.
Contact: Monica Chen, Associate Director, Strategy & Ops – PSH Education and Catholic Mission, monica.chen@acu.edu.au
Applications close: 28-JUN-2026 at 11:59pm AUS Eastern Standard Time
Legal and Inclusion Statements:
Applicants must hold Australian work rights; for permanent roles, permanent work rights are required. ACU welcomes candidates from all backgrounds, including veterans, and supports those who need adjustments through the recruitment process.
ACU is committed to fostering an inclusive workplace culture that values diversity and enables people to reach their potential. Civilian and veteran applicants are encouraged to apply.
Additional: ACU does not accept candidate applications submitted by external recruitment agencies through the ACU careers website.
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