Field Forklift Mechanic/Service Technician
What you will do
* Servicing and repair of material handling equipment in a dedicated territory and customer base – help Crown build positive customer experiences.
* Utilise the latest field‐based mobile technology to manage daily work schedule.
* Maintain inventory input for company‐allocated service van and customer sites, delivering a professional level of service.
* Gain experience dealing with Australia's top‐tier customer base.
* Join the leading forklift service business in Australia – the largest forklift service provider.
* Complete an 8‐week onboarding and industry‐leading training program.
* Perform routine maintenance and complete service work – both reactive and planned.
* Accurately maintain important service records of work performed.
Typical Crown Technician Tasks and Duties
* Conduct customer‐focused scheduled and 'breakdown' services.
* Assist in the preparation of field‐based quotes for customers through job completion.
* Record notes and file service records appropriately – provide high‐level customer service.
* Access industry‐leading training and development and grade progression opportunities, including training less experienced technicians.
* Maintain up‐to‐date technical knowledge, including emerging automation and telematics technologies.
* Keep up‐to‐date with industry trends, new products and services.
* Partner with the company to maximise additional sales and service across a dedicated customer base.
Requirements
* Prior experience as a forklift mechanic or service technician highly regarded but not essential.
* Ability to perform scheduled maintenance, safety checks, and repairs.
* Demonstrated mechanical aptitude.
* Excellent problem‐solving skills.
* Strong attention to detail.
* Ability to work independently and as part of a team.
* Good communication and customer service skills.
Why Crown Equipment?
We are a family‐owned and run business with a global presence, offering the industry's best rates for service technicians, training, OTE, safety recognition programs, and career progression opportunities including management and engineering roles.
Benefits
* Benefits program giving access to discounts and cashback from 400+ retailers nationwide.
* Health and wellbeing platform supporting mental, physical and financial goals.
* Corporate rates for private health insurance.
* Inclusive working environment.
* Employee Assistance Program for confidential counselling.
Job Details
* Seniority level: Entry level
* Employment type: Full‐time
* Job function: Other
* Industries: IT Services and IT Consulting
How You Can Apply
Submit your resume with details about your work experience and qualifications via the 'Apply Now' button.
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