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We are seeking a talented individual to join our JLT Public Sector team at Marsh. This role will be based in Melbourne office. This is a hybrid role that has a requirement of working at least three days a week in the office.
JLT Public Sector is Australia’s trusted expert in the design and delivery of risk solutions for governments and their communities. We’ve been doing this for over 50 years and have the knowledge, expertise and passion for innovation. We’re continuing to change with the times too, so our clients stay protected. Always.
You now have the opportunity to join JLT Public Sector, part of Marsh McLennan Companies, to work with Local Government in Victoria and Tasmania. Local Government is unique and diverse – just like our services which range from managing self-insurance funds (Mutuals), in-house claims and risk management resources and much more to protect the long-term interests of local communities. Join JLT Public Sector… your working day will be as unique and diverse as the valued clients we support.
In this role you will focus on developing relationships, enhancing experiences for a portfolio of Public Sector clients to generate revenue, developing new business, and retaining and growing the current book of business. You will also be responsible for meeting compliance requirements, providing administrative and technical support to both internal and external stakeholders, and collaborating with our offshore processing centre.
Responsibilities
- Provide Account Management support with a proactive approach to all aspects of service delivery to clients, ensuring needs are identified and met in line with agreed service standards
- Develop growth in existing portfolio with new products or broader policy and identify new business opportunities
- Act as a trusted advisor to Councils on all their protection and risk management enquiries
- Assist other team members to ensure service delivery to clients
- Participate in project-based teams to deliver new and enhanced services to clients
- Develop and maintain effective long-term relationships with key client decision makers, underwriters and other professional services organisations
- Ensure all documentation is prepared in accordance with company service and compliance procedures and tools
- There may be some travel involved in the role, predominantly across Victoria and Tasmania.
What you need to have:
- 2+ years’ experience as an insurance broker or account executive, Public Sector and/or Affinity servicing experience advantageous
- Diploma in Financial Services (Insurance Broking)
- QPIB status with NIBA or CIP equivalent status through ANZIIF preferred
- Strong knowledge and application of insurance broking principles, insurance products and services
What makes you stand out:
- Sound knowledge of the insurance broking process and proven ability to deliver client results
- Strong business writing skills
- Knowledge of multiple insurance policy types
- Risk management knowledge/experience
- Excellent communication skills (verbal and written)
- Excellent interpersonal and presentation skills
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
About MARSH:
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Administrative, Finance, and Customer Service
Industries
- Insurance, Insurance Agencies and Brokerages, and Insurance Carriers
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