Transformation, Assets & Information
Permanent Full Time
Hervey Bay
Stream A Level 3 - $80,043 plus superannuation
* + 4% salary increase effective 20 April 2026 (EB Agreement)
* + 9 day fortnight
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.
What We Are Looking For
Due to internal movements, we're looking for two experienced IT Support Officers to join our high performing team. You'll provide first and second level technical support to internal customers throughout the organisation. These are fantastic opportunities to utilize your IT support expertise and your strong customer service skills.
What Your Day Will Look Like
* Providing first and second level diagnostic of hardware and software technical problems
* Managing corporate systems and network user permissions
* Training internal users and providing advice in the use of Microsoft products
* Ensuring equipment is correctly assigned and maintaining the asset register
* Prioritising user support requests
Please click here to view a full position description.
Benefits Of Working With Council
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.
What We Offer
* Values based culture
* Employee discount shopping program
* Professional development
* Study assistance program
* Novated leasing
* 24/7 access to Employee Assistance Program
* Paid maternity and paternity leave
* Paid emergency services leave
* Uniform subsidy
* Years of service rewards
Apply Now
Applications close 11pm on Monday 13th April 2026
A cover letter outlining your suitability for the role, and a current resume is required.
For further details please contact David Coleman, IT Support Coordinator, on david.coleman@frasercoast.qld.gov.au
Fraser Coast Regional Council is an Equal Employment Opportunity employer.
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