Join a pioneering team in mental health and social-emotional wellbeing services.Engage in meaningful conversations to guide individuals towards appropriate services.Champion personalized, strengths-based care for community members.
Job Title: Social Well-being Coach (Head 2 Health) – Cairns, Mackay, Townsville – Queensland.
Job Type: Permanent – Full-Time.
Join The Team
Shaping a more responsive mental health and social-emotional well-being health-to-health service.
This organisation pioneers a path in mental health and social-emotional well-being services, providing support for Aboriginal, Torres Strait Islander, culturally and linguistically diverse communities, and people of all ages and locations.
Your Role
More than a job: as part of the team, you will engage in meaningful conversations, acting as the concierge of mental health services.
Your mission is to listen intently, discover what truly matters to each individual, and guide them toward services that resonate with their personal preferences, needs, and strengths.
You will help paint a picture of possibilities, navigate available options, and creatively bend the system to tailor services that genuinely meet community needs.
What They're Looking For
A heart to serve and a mind to innovate.
A deep commitment to understanding and empathizing with every person's unique story.
A strengths-based approach, focusing on what's strong, not just what's wrong.
An unwavering belief in the power of conversation to uncover what truly matters to someone.
A readiness to explore, evaluate, and explain service options, including their benefits and compromises.
An agile mindset, ready to liaise with various service providers and pivot strategies to enhance service fit and satisfaction.
A passion for continuous improvement, seeking feedback, and following up to ensure services not only meet but exceed expectations.
Qualifications & Licenses
Degree in Social Work, Nursing or other allied health professions.
NDIS Worker Screening (NDISWS) and Working With Children Check (WWCC).
Driver's licence.
What's Being Promised
A culture of care and continuous learning.
You will join a team that believes in personalized care, advocates for system flexibility, and is dedicated to making the system more responsive and appropriate for all.
The environment fosters growth, values each contribution, and champions the well-being of staff and the communities they serve.
How You'll Make a Difference
Act as a primary contact point, offering a warm, non-judgmental listening ear and expert guidance.
Conduct comprehensive assessments to understand each individual's unique situation and needs.
Provide informed referrals, connecting people with the right services and supports.
Maintain ongoing communication with service users and providers, ensuring a seamless and supportive journey.
Champion the ethos of personalized, strengths-based care, striving to make every service interaction as if it were for a friend or loved one.
What's on Offer
Attractive remuneration inclusive of superannuation.
Tax-free salary packaging available up to $15,900.
Meal and entertainment allowance of up to $2,500.
Generous leave provisions including 17.5% annual leave loading.
Strong team support.
Access to Employee Assistance Program.
Opportunities for growth and development.
Please apply via the "Apply Now" button on this page.
Following successful placement, eligible candidates may receive support and financial assistance through Health Workforce Queensland's comprehensive workforce attraction and retention incentives.
This position may be eligible for a scholarship or bursary for ongoing professional development.
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