Company Description
Practice Manager (Full Time) - Greencross Vets West Gosford
We are looking for a full-time Practice Manager to lead our team at Greencross Vets West Gosford.
This role would suit either an experienced Practice Manager or a Senior Veterinary Nurse ready to step into a leadership position. You'll be someone who is organised, reliable, and people-focused, with a genuine passion for patient care and team wellbeing.
Our clinic has a strong local reputation and a loyal client base. We focus on delivering a high standard of care and ensuring every client and patient has a positive experience.
We are located alongside a Petbarn store, allowing clients convenient access to both veterinary services and retail in one place.
Working with us
We value open communication, teamwork, and creating a supportive environment where people feel comfortable contributing and developing.
Our approach is team-based. Clients are supported by a group of vets and nurses, rather than a single point of contact. Nurses are actively involved in patient care, client communication, and preventative health.
The team culture is collaborative and respectful. Feedback is encouraged, and there is a strong focus on continuous improvement without unnecessary pressure or hierarchy.
Location
West Gosford offers a balanced lifestyle on the Central Coast. You'll have access to beaches, bushland, and outdoor activities, while still being within easy reach of Sydney and Newcastle. It suits people looking for a more relaxed pace without losing access to city opportunities.
About the role
This is a hands-on position combining leadership and clinical involvement.
Key responsibilities include:
* Managing daily clinic operations (rostering, stock, workflow, client records)
* Leading and supporting the team
* Maintaining a positive and productive team environment
* Monitoring performance and supporting clinic growth
* Contributing to local marketing initiatives
* Providing nursing support, mentoring, and training when needed
About you
You will have:
* Certificate IV in Veterinary Nursing, or equivalent experience
* Experience as a Practice Manager or a Senior Nurse with leadership responsibilities
* Strong clinical knowledge and confidence in animal handling
* Good organisational and communication skills
* The ability to lead a team and manage competing priorities
* A focus on patient care, client experience, and team wellbeing
Why Greencross
Greencross offers a structured and supportive environment with opportunities to develop your career.
Benefits
Benefits include:
* Ongoing continuing education and access to training programs
* Annual Greencross conference with clinical and leadership streams
* Career progression opportunities across a national network
* Access to a broad network of vets and nurses
* Staff discounts on veterinary services and products, including Royal Canin
* Access to Fitness Passport
* Access to Pounce (discounts across retail, travel, fuel and more)
* Mental health and wellbeing support programs, including confidential counselling
* A genuine focus on work/life balance
Apply
If you're interested in joining a supportive, community-focused clinic, we'd like to hear from you.
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