Overview
Join to apply for the .Net Support Engineer role at EY. The opportunity involves supporting and developing web applications that will positively impact the experience of millions of Australians. You will work with high-profile clients and programs, gain exposure to bespoke design systems, and collaborate with technologists. This is a hybrid role based in Naarm – Melbourne or Warrn - Sydney. Due to the nature of the role, applicants must be Australian citizens and will be required to obtain and maintain a security clearance.
Your Key Responsibilities
* Technical Support Engineer required to support web applications and some cloud infrastructure for clients across Australia. This role suits someone with some developer experience looking to advance in the software development field as a senior .Net Developer.
* Resolve client requests in a timely manner based on agreed delivery dates
* Monitor client requests (Email, ITSM Tickets, Phone calls)
* Conduct investigations into incidents to ensure they are not repeated
* Support Service Delivery Manager's to create monthly operational reports as required
* Escalate operational issues to SDM's, Senior Staff or the Lead - Application Management Services
* Prepare for client meetings, including review and knowledge of current and backlog tickets
* Be involved in incident management and be available for on-call duties for up to 2 weeks per month
* Maintain accurate and up-to-date technical documentation and processes of client platforms
* Assist in the preparation of new proposals or pitch decks for prospective clients
Skills And Attributes For Success
* NET Framework / .NET Core: Understanding of C# and the .NET ecosystem
* ASP.NET MVC / Web API: Experience building or maintaining web applications and APIs
* HTML, CSS, JavaScript: Basic front-end skills for CMS template customization
* SQL Server: Ability to write and understand queries, stored procedures, and database structures
* CMS Experience: Sitecore, Kentico, Sitefinity, Umbraco, etc.
* Version Control: Experience with Git and tools like GitHub or Azure DevOps
* Service Management: ITIL knowledge or certification, DevOps
What we offer
* Career development: EY supports future-focused skills and world-class experiences
* Flexible work arrangements: Flexible policies to balance professional and personal life
* Comprehensive benefits package: Wellness incentives, extended leave, parental leave, and family-friendly policies
* Salary: Competitive, open to negotiation based on skills and experience
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. See ey.com/en_au/careers/indigenous for more.
Diversity, equity, and inclusiveness (DEI) are core to how we work. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities, and we are committed to an equitable recruitment experience. If you need adjustments to participate in the recruitment process, contact us at or +61 (option 2).
Are you ready to shape your future with confidence? Apply today.
EY | Building a better working world
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
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