DeltaFM has the expertise, experience and support to provide exceptional facilities management services to a diverse range of industries, in almost any geographic location at any stage of a project. Our end-to-end facilities management and project management services ensure that your infrastructure is put in place smoothly and efficiently.
The Position
We are currently seeking a Travel and Accommodation Coordinator to join our support team based in our head office in Brisbane on a fixed term contract until 31st July 2026. You will join our growing team who are dedicated to providing accommodation booking solutions for ourremote locations across Australia.
Key duties
- Booking travel and accommodation requests for our customers across various FIFO rosters
- Liaising with relevant travel and accommodation stakeholders not limited to airport and camp management
- Data entry of customer information into multi-platform software
- Responsible for answering telecommunications and email communication in a timely manner
- Providing exceptional customer service to our customers and clients
The Person
- Previous experience working within the travel and accommodation industry is essential
- Experience booking and coordinating FIFO travel is highly regarded
- Experience using INX, SAMs, Avantik, Service Now or Serko
- Previous experience in a facilities management service environment highly regarded
- Ability to work flexible hours including early mornings, late evenings and weekends on a rotating roster
- Good diagnostic skills and the ability to problem solve
- Strong verbal and written communication
The Benefits
You will have the support, infrastructure, systems and processes you would expect from a global organisation. As an employer of choice, we recognise high performance and foster individual development. Additionally, our employees enjoy the following benefits;
- Immediate access to 100+ retail discounts accessible from your mobile
- Multiple salary packaging options to help your dollar go further
- Health and wellbeing employee benefits to help look after you
- Recognition programs including service and safety awards, regular team events, site-based benefits and company discounts.
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