Our organisation is a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Job Overview * We are looking for an experienced retail professional to manage our store team effectively. The ideal candidate will have previous supervisory experience in a fast-paced retail environment with proven results in meeting sales targets and exceeding key performance indicators (KPIs). Key Responsibilities: 1. To cultivate a culture of continuous improvement through coaching, training, and feedback to drive exceptional customer service standards throughout the business., Exceptional time management skills including maintaining up-to-date records accurately at all times when required -openness being willing embrace constructive criticism giving honest tangible actionable advice., Negotiation techniques supplemented emotional intelligence providing direction clarity whenever prompt resolution necessary., Effective delegation distributing clear concise directions firmly setting expectations motivating desired behaviour accordingly ], h4Benefits: h5