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Office administrator

Newcastle
Sinclair Renewable Energy
Administrative Secretary
USD 70,000 - USD 120,000 a year
Posted: 12 September
Offer description

About Us


At Sinclair Renewable Energy, we're not just another solar company – we're a passionate, community-focused team helping households and businesses take control of their energy future.

We're tradespeople, not salespeople – committed to delivering high-quality solar, battery, EV charging, and off-grid solutions with honesty and technical excellence. As we continue to grow, we're excited to welcome our first Office Administrator – someone who will become the heart of our office operations and a key player in our ongoing success.

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About the Role


This is a career-defining opportunity for an experienced and confident administrator who's ready to take ownership of a dynamic, varied role.

As the first point of contact for our customers and the engine behind the scenes, you'll work closely with the General Manager and field team to keep everything running smoothly. From managing Simpro and scheduling jobs to ensuring customers feel supported every step of the way – you'll be the glue that holds it all together.

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Key Responsibilities

* Manage our Simpro job management system (scheduling, invoicing, stock control)
* Be the friendly first voice for customer calls and email enquiries
* Handle pre- and post-installation admin and customer communications
* Filter and follow up on incoming leads
* Prepare quotes, invoices, and compliance documentation
* Receive deliveries and track stock in Simpro
* Coordinate field staff schedules and logistics
* Provide general customer service and workflow support
* Identify and implement process improvements and admin systems
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About You


We're looking for someone who brings both administrative excellence and people skills – someone who thrives on structure, communicates clearly, and takes initiative.

You'll need:

* Previous admin experience in a trade or service-based business (essential)
* Simpro experience (preferred but not essential)
* A bright and friendly personality with strong communication skills
* Excellent organisation and time management
* Confidence to work independently and as part of a team
* A problem-solving mindset with good judgement and common sense
* Proven ability to manage competing priorities under pressure
* Competency in Microsoft Office (Excel, Word, Outlook)
* Familiarity with cloud-based job management systems
* A proactive mindset and eye for continuous improvement
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Why Join Us?


At Sinclair Renewable Energy, you're not just joining a business – you're joining a mission. We care about doing things properly, treating people with respect, and building a cleaner future one system at a time.

What we offer:

* Purposeful work in the renewable energy industry
* Supportive team culture with great people
* Flexible hours to suit your lifestyle (your child's school hours or part-time negotiable)
* Opportunity to grow with the business
* Office based in the Heatherbrae with free on-site parking
* Genuine opportunity to shape systems, culture, and your role
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Ready to Take Ownership of a Role That Matters?


If you're ready to bring your experience, energy, and initiative to a company that values quality, trust, and sustainability, we'd love to hear from you.

Apply now by sending your resume to with a cover letter outlining clearly why you feel you are the most suitable candidate for this role, by specifically addressing the key responsibilities.

Applications directly through seek will not be considered.

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About Sinclair Renewable Energy


We specialise in high-performance solar systems, battery storage, efficient hot water heating, EV chargers, and off-grid energy solutions. Our mission is to empower homes and businesses to become fully self-sufficient through reliable, long-lasting technology and customer-first service.

We're local, honest, and here to stay. Partner with us in building a better energy future.

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