Posted: 22 January
Offer description
Customer Support Role Overview
Delivering seamless banking experiences is crucial to customer satisfaction.
* Engage in deep conversations with customers to understand their needs.
* Provide timely support for enquiries and process applications for credit products effectively.
* Excellent communication skills, including verbal and written interaction.
* Detailed knowledge of financial services, specifically credit product offerings.
Benefits of the Role:
The position comes with a comprehensive benefits package that includes opportunities for professional growth and development. Our focus on work-life balance supports employees' overall well-being.
h5 Deliver exceptional customer service through empathetic listening and timely resolution of issues,
h5 Provide detailed information about available products,
h5 Process application documents accurately and efficiently,
h6 Respond promptly to customer queries via multiple channels.