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Komatsu Forklift Australia promotes, sells, hires, and services the full range of Komatsu and OMG forklifts, from powered pallet trucks to 25-tonne container handlers, with niche products also available to ensure we have the right solution for our customers' needs.
The Opportunity:
Komatsu Forklifts is seeking an Operations Manager on a permanent full-time basis to oversee our Victorian State operations.
This role will manage and lead a team of 16 employees, including 14 direct reports such as Field Service/Workshop Technicians, Parts Administrators, Service Coordinators, and Sales Reps.
The team is well established with great morale built over recent years.
Key Responsibilities:
Management and delegation of daily duties for team members, with regular check-ins and performance reviews.
Monitoring and ensuring team efficiency while providing excellent customer service.
Providing quotations to customers and building/presenting business proposals.
Conducting regular audits of HSE to ensure compliance and governance.
Enabling team members for success and facilitating feedback on challenges or issues.
Reporting on PNL, Budgeting, and WIP Performance weekly, quarterly, and monthly.
Location: Laverton
Benefits:
Technology: Discounts on Apple, Dell, Lenovo, and Microsoft products.
Health: Discounted rates with Bupa and access to LifeWorks Employee Assistance Program.
Cars, Home & Hardware: Discounts with Mercedes-Benz, Toyota, Kennards Hire, Bridgestone, and Orix.
Travel: Discounts with Avis, Qantas, Crown Hotels, IHG, and travel agents.
Requirements:
Experience as a Service/Workshop Manager, State or Territory Manager, or Operations Manager.
Industry experience in EWP, Hire, Construction, or Equipment sectors is advantageous.
Leadership experience and strong team management skills.
Experience with budgeting, forecasting, and reporting (PNL, WIP).
Understanding of Service Centre operations and safety standards.
Effective communication skills across all levels.
Ability to lead growth and development strategies.
Current Forklift and Driver's License.
About Us:
Join the Komatsu family and become part of a dynamic, supportive, and inclusive environment with opportunities for career growth globally, training, and personal development.
We promote, sell, hire, and service the full range of Komatsu forklifts with niche products to meet customer needs.
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Komatsu is a leading manufacturer and provider of equipment, technologies, and services for construction, forklift, mining, industrial, and forestry markets.
With over a century of experience, our equipment supports infrastructure development, mineral extraction, forest maintenance, and technology creation worldwide.
Our global network enhances safety and productivity through data and technology.
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