About ANZAt ANZ, we are shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.The RoleAs a Banking Consultant, your role is to provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.
You will be part of a collaborative team and will act as a role model and peer coach to deliver the best possible customer experience.
You will be passionate about delivering on our Customer Promises to ensure customers leave the branch as strong advocates of ANZ.Role Type: CasualRole Location: 107 Gouger Street, Adelaide SA 5000What will your day look like?
Provide our customers with a seamless branch experience by meeting each customer's end-to-end banking needs across transaction activities, needs-based conversations and educating them on digital solutions.Be part of a cooperative team and act as a role model and peer coach to deliver the best possible customer experience.Contribute to a significant uplift in customer engagement and advocacy, and create real customer value.Actively participate in and support bank programs and initiatives.Take responsibility to "know your customer" from a risk perspective.Ensure compliance with ANZ and branch policies and procedures.What will you bring?
Exceptional customer focus – retail experience is an advantage.Experience in using technology and digital channels is an advantage.Ability to multi-task and adapt to change and ambiguity.Willingness to work in a collaborative team environment.Sound understanding of compliance.Excellent communication and interpersonal skills.Proficiency in Mandarin language would be an advantage.You're not expected to have 100% of these skills.
At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.Why join us?
From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.
You'll have the resources, opportunities, and support you need to take the next big step in your career.
We offer flexible working arrangements and a range of benefits including health and wellbeing services and discounts on selected ANZ products and services.
We celebrate diverse backgrounds and life experiences and are committed to building a workplace that reflects the communities we serve.
If you require adjustments to our recruitment process or the role itself, please let us know on your application.To find out more about working at ANZ, visit.
You can apply for this role by visiting ANZ Careers and searching for reference number 103405.Job Posting End Date: 30/09/2025, 11.59pm (Melbourne Australia)Employment detailsSeniority level: Not ApplicableEmployment type: Full-timeJob function: Finance and SalesIndustries: Accounting, Banking, and Financial ServicesReferrals increase your chances of interviewing at ANZ.
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📌 Banking Consultant, Adelaide Sa
🏢 Anz
📍 South Australia