Come join our team at The Food Depot in Wagga Wagga!
The Company:
WHSmith is an historic British retailer focusing on news, books and convenience, and is a renowned, competitive leader in the travel market worldwide. Our Australian operations, under which 7 brands currently operate, are rapidly expanding and WHSmith is expected to continue this growth.
WHSmith Food currently operate a large number of hospital cafés across NSW, QLD, and SA, providing food, beverages, and convenience retail to hospital staff and the general public. We are now looking for a talented hospitality skilled to manage our The Food Depot café in Wagga Wagga.
Scope:
As the Store Manager, you will be responsible for maintaining the success of your business through the training and development of your team of hospitality professionals, maximising sales, effective rostering, stock management and a strong focus on gross margin.
Role and Responsibilities:
Responsible for recruitment, training and development of the team
Effective labour management through effective rostering
Leading the team to deliver exceptional customer service
Driving sales strategies
Managing store key performance indicators
Building relationships with key stakeholders including hospital management as well as suppliers
Execution of marketing initiatives to drive spend per head.
Analysing and reporting on weekly sales
Ownership of stock ordering, stocktaking and delivering gross margin
Skills & Experience:
At least 5 year's management experience in the food/hospitality industry
3 years of barista experience
Must be the holder of a current food safety supervisor certificate.
Leadership and mentoring abilities
Knowledge of a busy food operation with a focus on sales and service
Experience in costing food and managing cost of goods
Experience in labour management
Effective staff management and training skills
The ability to achieve targets and KPIs
Excellent communication and interpersonal skills
Experience in building relationships with external stakeholders
Flexibility with work hours
Why you should join our Food by WHSmith team:
Exciting staff discounts!
Constant opportunities for progression and development - potential to grow within the company!
A nurturing employee assistance program (EAP) for staff going through any form of hardship.
Our Commitment to Diversity and Inclusion