Job Description
As a skilled and motivated Technician, you will have an understanding of PC's, software, and related peripherals to deliver exceptional customer-focused problem-solving and resolving customer complaints in a timely and accurate manner.
Key Responsibilities:
* Have a passion for retail and be highly motivated with outstanding customer service and communication skills
* Enjoy working in a team environment and be able to service customers while managing work tasks around their needs
* Go above and beyond to provide exceptional customer-focused problem-solving and resolving customer complaints in a timely and accurate manner
* Exceed individual and store sales targets, while being flexible across retail trading hours including weekends, public holidays, and late night trades
Required Skills and Qualifications:
* Experience in a customer-focused retail business and high-level technology and entertainment product knowledge
* Technical knowledge of related peripherals such as digital cameras, printers, networking, and software programs
* Knowledge of Apple products is highly desirable
What We Offer:
* Generous staff discounts and fantastic incentive-based promotions
* Career progression opportunities with a wide support network for professional development
* A positive work environment where good performance is recognised and rewarded