Healthcare Australia (HCA) is a major provider of healthcare services across Australia, including allied health, primary care, recruitment, NDIS, care services, and training.
Job Description
Join us in providing staffing solutions that help hospitals, aged care facilities, and clinics deliver high-quality patient care by:
* Client & Candidate Management : Build strong relationships with clients healthcare workers (largely nurses), ensuring satisfaction, retention, and seamless placement processes through effective communication and customer service.
* Operational Efficiency & Financial Targets : Manage shift requirements, databases, and operational processes while achieving individual and team financial goals. Proactively identify opportunities for candidate placements and market growth.
* Compliance & Process Improvement : Ensure adherence to legal, safety, and quality standards, and continuously seek ways to improve operational processes to enhance overall efficiency and service delivery.
Full-time hybrid role (2 days wfh)
Monday to Friday, supportive team, training & bonuses incentives
Let's talk about you!
Our ideal candidate will inspire the following:
* Strong customer service and relationship management skills – from experience in a commercial call centre, sales or recruitment environment.
* Exceptional written and verbal communication skills.
* Any certification in business administration, recruitment, sales, or customer service are desirable
* Experience in recruitment/Operations experience in the healthcare sector (desirable)
* Experience in Schedulling (Desirable)
* Positive attitude and ability to work in a fast-paced environment
* Initiative and ability to work autonomously or within a team
* Any understanding of the healthcare, nursing, or aged care sectors will put you at an advantage!
* A background in multi-site service businesses or target-driven environments
You’ll bring your passion for Health care and be rewarded with:
* Work regular Monday to Friday hours, no weekends shifts!
* HCA recognises flexibility can improve employee wellbeing and provides all eligible office-based roles the opportunity to work from home up to 2 days per week on an informal basis.
* Work Life Leave – Get 5 additional days off after 1 year, once annual leave is used.
To make a meaningful impact on the lives of those in your care apply for a role with us today. If you have any questions, please contact Renata Lage on renata.lage@healthcareaustralia.com.au
At HCA we are committed to embracing diversity and committed to providing a safe working environment.