Medical Receptionist Role
At Advara HeartCare, we're committed to delivering exceptional patient care and customer service. If you share our passion for excellence and are looking for a challenging and rewarding role, consider joining us as a Medical Receptionist.
This is an exciting opportunity to work with a highly respected team in the heart of Australia's healthcare industry. As a Medical Receptionist, you will be responsible for providing quality care to patients with a wide range of heart and cardiovascular conditions.
* Ensure a high level of commitment to professional, caring and friendly services to patients, referrers and customers while achieving quality and productivity targets.
* Manage the front desk operations efficiently, including answering phones, making and managing patient appointments and maintaining accurate records.
* Develop and implement effective diary management strategies to optimize consultation and testing appointments, meeting utilisation targets and key performance indicators.
* Prioritize tasks and manage workload effectively to maintain accuracy and integrity in administrative processes.
As a valued member of our team, you will have:
* Demonstrated ability to provide excellent patient care and customer service, ensuring a positive experience for all.
* Proven track record of working effectively both independently and as part of a team to achieve organisational goals.
* Strong computer skills, including familiarity with Microsoft Access and adaptability to medical software systems.
* Exceptional organisation and communication skills, enabling efficient teamwork within an administrative support setting.
* Outstanding phone manner and ability to handle various patient inquiries with professionalism and attentiveness.
To succeed in this role, you should possess a mindset of collaboration and continual learning, being willing to expand your skills and expertise and share your knowledge and experience to help our company thrive.
Why Choose Us?
We're a values-driven organisation where every person matters. We offer meaningful work, a welcoming and supportive team culture, and opportunities for growth and development.
* Meaningful work that contributes to the betterment of Australia's heart health and your career.
* Welcoming and supportive team culture that values collaboration and mutual respect.
* Opportunities for growth and development in a fast-paced and dynamic environment.