We're seeking an experienced Customer Experience Professional to join our team. As a key member of our Retail Town Centre team, you'll play a crucial role in shaping the customer experience at Stockland Merrylands. About the Role This is a fantastic opportunity for a talented individual to develop and implement customer experience strategies that drive engagement and loyalty. You'll work closely with retailers to deliver targeted marketing campaigns, collaborate with internal teams to ensure seamless execution of events and activations, and focus on innovation and creativity to shape the customer experience. Key Responsibilities