Welcome to Accor Apartments and Realty
BreakFree Aanuka Beach Resort is a tropical paradise nestled on the picturesque beachfront of Coffs Harbour. Our resort offers two, three, and four bedroom villas, along with two award-winning restaurants, and a breathtaking landscape perfect for bespoke weddings and events.
In your downtime, explore the lush rainforests, waterfalls, or take a quick five-minute drive to the iconic landmark, the Big Banana.
Purpose
As our Front Office Supervisor, your responsibility is to craft unforgettable experiences throughout the guest journey, from check-in to check-out. Your leadership will inspire and guide your Front Office team, ensuring seamless hotel operations.
Primary Responsibilities
* Take charge of front office day-to-day operations with expertise
* Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
* Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
* Contribute to roster planning and preparation
* Embody authenticity and let your unique self-shine in every shift
Skills and Experience
* A background in Hotel Operations, ideal for someone eager to take the next stride towards a leadership position
* Proficiency in using reservation and property management systems is a plus
* Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
* Masterful in the art of communication, both written and spoken
* Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Accor Benefits
* ALL Heartist Membership - Enjoy discounts on accommodation and food & beverage worldwide
* Family & Friends Discounts - Available on a range of accommodation, services, and events for those who mean the most to you
* Accor Live Limitless (ALL) Loyalty Program - Earn status and reward points on your worldwide stays
* Learn Your Way - Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy
* Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
* Worldwide Opportunities - We are a world-leading hotel operator with over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
We welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.