Primary & Secondary Care Interface Facilitator - Ipswich
We are seeking to recruit a well organised, dedicated individual to join us as a Primary and Secondary Care Interface Facilitator based in Ipswich.
Within this role you will lead and manage liaison activities between primary and secondary care providers, ensuring seamless, integrated service delivery. You will work to improve communication, streamline referral pathways, promote and facilitate effective use of both primary and secondary care healthcare resource and promote patient-centred care across the healthcare system.
Excellent communication skills are essential as you will play a key role in facilitating and maintaining effective relationships between primary and secondary care providers.
This role will be primarily based at our Ipswich Hospital site, and will include travelling to other ESNEFT sites and GP practices when required.
Key responsibilities include:
- Acting as the key liaison between primary care providers (GP practices, community teams) and secondary care (hospitals, specialist services).
- Building and maintaining effective partnerships with clinicians, service managers, and external stakeholders.
- Leading service improvement initiatives, audits, and evaluations to ensure best practices are shared across care sectors.
- Analysing referral data, patient outcomes, and other metrics to evaluate service efficiency.
- Attending local interface meetings, integrated care board (ICB) sessions, and multidisciplinary team (MDT) discussions.
- Developing and implementing strategies to support integrated care pathways.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. We pride ourselves on supporting our staff, offering a wide range of training and development opportunities, as well as adaptable working options.
Benefits include a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata), and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
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📌 Primary & Secondary Care Interface Facilitator - Ipswich
🏢 Candino
📍 City of Ipswich