Job Title: Student Experience Liaison
The Student Experience Liaison plays a pivotal role in supporting the Student Experience Manager by handling logistical, operational, and cultural integration tasks.
1. Cultural Integration:
* Assume an ambassadorial role for the program, fostering enthusiasm for local culture and facilitating students' adaptation to the environment.
* Provide assistance to students in understanding the local culture and environment, ensuring a seamless experience.
* Offer practical support, such as helping students obtain public transport cards and phone plans.
2. Ongoing Program Support:
* Accompany students to activities, events, and excursions, promoting a sense of community and belonging.
* Coordinate with lecturers and guest speakers, ensuring classroom spaces are properly equipped and functional.
* Offer crisis support to students during program terms, providing a safety net and emotional support.
3. Incident Management and Reporting:
* Document and report student incidents in detail, maintaining open communication with the Student Experience Coordinator.
* Ensure students have downloaded and registered on relevant emergency response apps.
4. Financial Management and Post-Program Review:
* Maintain accurate records of expenses, save receipts, and prepare financial reports for review.
* Organize farewell activities and compile post-program documents highlighting successes and areas for improvement.
5. Emergency Response and Student Welfare:
* Attend training sessions and review relevant materials, including Health and Safety 101 and Emergency Response protocols.
* Contribute to emergency response efforts and student incident management, adhering to established procedures.
* Participate in after-hours emergency response as needed during on-call hours.