Empowering Communities through Financial Inclusion
We are seeking a dedicated and community-focused NILs Loans Officer to join our Social and Financial Inclusion team in Lismore. As part of our No Interest Loans Scheme (NILs) team, you will empower people experiencing financial hardship by helping them access safe, affordable credit and support services.
The ideal candidate will have a genuine understanding of the needs of people on low incomes and relevant qualifications and/or experience in community services, finance or similar. They will also possess strong time management skills and the ability to meet targets and deadlines, as well as proficient computer skills, especially in databases and Microsoft Office.
You will be based in Lismore, but may occasionally travel across the NSW North Coast region. We offer a supportive and dynamic work environment, with opportunities for training, development, and internal committees. If you are passionate about making a positive impact in your community, we encourage you to apply.
* Conduct face-to-face and remote loan interviews with clients
* Assist with compiling and submitting loan applications
* Follow up on required documentation and liaise with Centrelink where needed
* Promote the NILs program and connect clients to other Community Gateway services
* Maintain accurate client records and meet reporting requirements
* Support loan clients who fall behind in repayments
What We Offer
As a valued member of our team, you will enjoy SCHADS Level 2 + super + leave loading + salary packaging, bonus leave during the end-of-year period, catered monthly team breakfasts, and regular staff events.