Front Office Representative
A dynamic and engaging role awaits in our front office team, where you will be responsible for crafting memorable moments for our guests through exceptional customer service.
This is more than just a workplace - it's an opportunity to develop and discover yourself professionally and personally. With our coaching, training, and development programs, you'll have the chance to grow your career and take on new challenges.
We offer a comprehensive benefits package that includes:
* A competitive salary range
* Smart uniform provided and laundered
* Complimentary fresh and healthy meals when on-duty catering
* 25% off Food and Beverages (subject to individual outlets)
* Modern and inclusive Team Members areas
* Recognition all year long
You will be responsible for:
* Crafting Memorable Moments: Providing exceptional customer service and guest relations
* A Brand Ambassador: Representing the hotel's values and standards
* Mastering the art of auditing and database wizardry: Maintaining accurate records and databases
* Ensuring peace of mind through vigilant safety and security measures: Safeguarding guests and staff
To succeed in this role, you will need:
* Proven track record in a comparable position with flexible weekend and overnight availability
* Have full Australian working rights (at least 6 months) and reside in the Perth Metropolitan Area
* Confident and bubbly personality, with an aptitude for hospitable service, leadership, teamwork, and patience
* Strong English writing, reading and speaking communication, with a bonus for those who are multilingual
* Tech-Savvy Precision and Confidentiality: Mastering technology with a keen eye for detail and data security
We're looking for someone who embodies our core values:
* Hospitality
* Integrity
* Leadership
* Teamwork
* Ownership
Don't miss out on this exciting opportunity to join our dynamic team and shape the future of our hospitality brand.