Job Title: Digital Business Analyst
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Are you passionate about enhancing digital customer experiences and driving value through innovative solutions? Join a dynamic team where your expertise will help shape the future of digital engagement. A leading organisation is seeking an experienced business analyst to deliver initiatives that elevate digital customer experience.
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About the Role
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You'll play a pivotal role in delivering initiatives that elevate digital customer experience. Working across multiple business domains, you'll take end-to-end accountability for analysis activities from inception to delivery. This includes collaborating with stakeholders to define initiative objectives and requirements, breaking down requirements into features and user stories with clear business rules, and facilitating agile ceremonies including backlog refinement and sprint planning.
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Key Responsibilities:
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1. Collaborate with stakeholders to define initiative objectives and requirements.
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2. Break down requirements into features and user stories with clear business rules.
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3. Facilitate agile ceremonies including backlog refinement and sprint planning.
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4. Support product owners in shaping initiatives and managing dependencies.
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5. Write user stories and acceptance criteria, and support developers and testers during execution.
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6. Maintain comprehensive documentation and contribute to continuous improvement of BA practices.
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What You'll Bring
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To be successful in this role, you'll need proven experience delivering digital initiatives in agile environments, strong skills in technical requirement elicitation, especially for API development, Scaled Agile Framework accreditation, and proficiency with Atlassian tools (JIRA, Confluence). Additionally, you should have familiarity with web development practices and API management platforms (Azure, AWS), as well as experience with Adobe Experience Manager, Marketing Cloud, Target, and Analytics.
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Benefits
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We are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse people, people living with a disability, and the LGBTIQA+ community.
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Apply Now