Position Summary
Create the unthinkable and #ReimagineYourFuture with Samsung, one of the most successful and fastest growing technology companies in the world. We are a dynamic business, launching an incredible number and range of new products every year. We firmly believe that our product ecosystem and portfolio of innovation set our brand apart.
We have an opportunity for you to join Samsung Electronics Australia to make a difference as our Sales Manager, Residential Channels (Air Conditioning), where you will drive growth, innovation and change in the Victorian market.
In this role, you will develop and execute strategic and tactical plans (in alignment with your line manager) to achieve air conditioning sales objectives sold through all retail channels in Victoria, including but not limited to Electrical Distributors, Retail, and Air Conditioning Specialists (Residential and Contractor).
You will be expected to have an understanding of the industry, market trends, and customer needs to develop effective sales strategies and achieve sales targets.
Role and Responsibilities
Sales Planning and Account Management
* Develop sales plans and coordinate marketing strategies with clients within the context of top-line corporate strategy, with line manager approval.
* Translate division target and segment strategy to weekly & monthly forecasts and account planning with collaborative activity in sales channel execution.
* Responsible for Account Net sales result and managing account investment, optimizing ROI and alignment with top-line business objectives.
* Actively participate and negotiate terms of Samsung products in client buying meetings.
* Manage and negotiate the account promotional plan across all media and consumer touch points, maximize ROI and alignment with product strategy and national campaigns.
* Gather, analyse and provide actionable insights from financial/sales/market data and information. Monitor competitor activity (including pricing movements and promotions).
* Ensure retailer product (benefit) knowledge and selling capability through planning and execution of national and account specific training schedule.
* Set account priorities and direction for State managers and field team to ensure in store execution of retail strategy and promotional activities. Monitor channel sentiment and organizational performance and action customer and field team response.
* Manage order cycle and credit claims submission plus processing and timely resolution.
Cross-Functional Collaboration
* Drive and oversee cross-functional customer engagement with Marcoms and Retail management teams. Align with line manager on planning and execution in line with account strategy and market requirement.
* Manage the client relationship plus internal and external stake holders. Assess impact and provide recommendation for cross category and divisional engagement.
* Develop and make recommendations to you line manager for account ranging strategy with the Product Management team.
* Responsible for the account CPFR performance and coordination with supply chain management team to ensure optimal forecast fulfilment, channel inventory level and long term outlook and forecast.
* Drive and recommend process improvement for sales planning, order process, claims processing and resource allocation.
Skills and Qualifications
* You must have a current and valid Australian driver's license, as travelling will be required in this role
* 5+ years of relevant Account Management experience, preferably in the consumer electronics industry
* Technical understanding of air conditioning products and industry is highly preferred
* Proven ability to achieve budgeted targets and specific product sales targets
* Team player with a high level of negotiation and influencing skills and the ability work with cross functional teams.
* Previous experience in building and maintaining customer satisfaction through the development of broad customer relationships, including senior management contact
* High level of business acumen with a strong ability to communicate effectively across all levels of business
* Consultative and influential selling style with an ability to sell technical products
What sets us apart from the rest?
At the heart of our DNA is the pursuit of excellence and bringing innovation to everyone, faster than anyone. Join a talented team of energetic, passionate and hardworking people that are committed to the customer and delivering solid results. In return, we will give you the tools to help nourish your development, wellbeing and fast-track your career. When you work for Samsung Australia, you can look forward to:
* Competitive remuneration package
* Free on-site parking
* Generous employee discount across our products
* Ongoing professional development opportunities
* Discount across over 400 retail partners
Join us and #ReimagineYourFuture.
The nature of this role and level of responsibility may require reasonable additional hours over and above 37.5 hours per week and may also require work outside of ordinary hours.
#LI-Midsenior #LI-SEAU
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