Technical Documentation Specialist
We are seeking a highly skilled Technical Documentation Specialist to join our award-winning team in supporting Defence and National Intelligence Community customers. As a key member of the team, you will be responsible for creating high-quality documentation that meets the needs of our clients.
About the Role:
This is an exciting opportunity to work with a leading specialist ICT consultancy that delivers impactful solutions to Australia's most critical national programs. We are looking for a talented individual with experience in writing ITSM documentation, creating presentations and briefings, developing standard operating process documents, procedures, knowledge articles, flow charts and scripts, and presenting ITSM policy and processes to stakeholders.
Responsibilities:
* Develop high-quality technical documentation for Defence and National Intelligence Community customers
* Create engaging presentations and briefings to communicate complex information to stakeholders
* Collaborate with cross-functional teams to develop standard operating process documents, procedures, and knowledge articles
* Present ITSM policy and processes to stakeholders, ensuring effective communication and understanding
What We Offer
We offer a range of benefits to support your career development and well-being:
* Paid training and professional development opportunities
* Flexible work arrangements
* Access to high-impact roles across Defence, National Security, Federal Government, and national projects of significance
* Additional 1% superannuation contribution
* Leave options including birthday leave, Defence leave, etc.
* Fortnightly payroll and industry engagement events
* A values-led team that celebrates your contribution and progression
We value diversity, inclusivity, and teamwork, and we welcome applications from qualified individuals who share our commitment to excellence.