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Store operations manager

Melbourne
beBeeRetail
Posted: 12 September
Offer description

Immerse yourself in a dynamic work environment where diversity, sustainability, and innovation thrive.

As a Store Team Leader, you will be part of a global family that values high-quality products, innovative solutions, and responsible practices.

We are committed to reducing our environmental footprint, waste, and consumption of resources. Our diverse workforce receives lifelong learning and development opportunities at all stages of their career.

**Job Description:**

ECCO is seeking a highly motivated Retail Team Leader who is passionate about delivering exceptional customer service, driving productivity, executing brand campaigns, and selling shoes that practically sell themselves.

**Responsibilities:**

* Lead and coach the store team members to deliver outstanding results through leadership and coaching.
* Provide input with staff scheduling and assist in recruitment activities.
* Ensure Visual Merchandising plan and Mystery Shopper standards are upheld.
* Oversee customer returns and inventory management.
* Train the team on product, VM, and sales techniques.

**Requirements:**

To be successful in this role, you will:

* Have previous retail management experience as a store manager or assistant store manager.
* Demonstrate success in achieving KPIs and sales targets.
* Be committed to providing exceptional customer service as an ECCO brand ambassador.
* Be a collaborator and natural people-person who thrives on building relationships.
* Be motivated to lead and drive your team to succeed with a growth mindset in an exciting fast-paced work environment.
* Possess persuasive communication skills and an agile leadership style.
* Be someone who loves product knowledge and training with a willingness to learn and develop not only yourself but the team.

**Benefits:**

* Flexibility and work/life balance through rostering.
* Structured coaching and training programs to develop you individually and as a leader.
* Reward and recognition programs, including a lucrative sales bonus incentive and monthly awards.
* Career progression opportunities - Headquartered in Denmark, we offer local and international opportunities.
* Pride in working for a globally successful, diverse & environmentally conscious employer.

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