Supportive and nurturing team with high staff retention
- Opportunity for career advancement
- Mandurah location with free on-site parking
Our client is a West Australian-owned and operated company, providing innovative lowering pole solutions. Leveraging on the market gap, they are the only solutions provider for converting existing rigid poles into lowering poles. This has seen their client base grow from domestic distributors and end users to international mining, oil, and gas corporations.
They pride themselves on their outstanding customer service and their ability to provide simple solutions to complex problems. They are currently seeking a **Customer Service Officer** to join their collaborative and enthusiastic team in **Mandurah**.
**The role**
Working alongside the global Business Development Team, you will be responsible for creating a positive and professional experience for their clients through regular communication and follow-ups. You will provide accurate sales and quotation advice, prepare quotations and process purchase orders. In addition to this, you will update and maintain their CRM.
This role will require you to work on a rotating roster which will include some night shifts.
**What's on offer?